Q: What should I do if I’m interested in one of your properties?

There are several options:

• You may complete this form: Request to View a Property which is under the Find A Home tab on our website
• You may email our Leasing team: This email address is being protected from spambots. You need JavaScript enabled to view it.
• You may call our Leasing team: (434) 326-0386
• You may call or e-mail us for information or a private showing. Since most of our apartments and homes are occupied, we generally need at least 24-hours notice to schedule a showing. We show properties Monday-Saturday, the office is closed on Sunday. If you do not live in the area, please arrange to have someone view the property on your behalf - we do not lease properties “sight unseen.”

Q: Where and when is the Real Property Management Inc Office Open?

The office is located on 1500 Amherst St, Charlottesville, VA 22903. The office is open Monday-Friday 8:00am-5:00pm.

The Leasing Department shows available units Monday-Friday 10am-4pm and seasonally, Saturday 11am-3pm. Please call 434-971-1600 ext 295 to set up your appointment.

Q: How can I apply for an available property?

You can submit your application online. You must pay your application fee online before you can complete the application.

Please note we must have an application and application fee from anyone over the age of 18 living in the property.

Q: How do I get my keys and move in?

Please check your lease carefully to determine your exact move-in date.

Your keys and move-in packet will be available for pick up at our main office on or after your specific lease starting date after 12pm Noon.

Regardless of when you pick up your keys, your first month’s rent and all fees are due on the lease start date, which must be paid before your keys will be given to you.If your lease starts on a day other than the 1st of the month, you will have a pro-rated rental amount owed.

Q: What should I do if I want to change a name on my lease?

Please refer to the Leasing Policies & Procedures under the Resident Services tab on our website .

Q: What if I want to break my lease?

Please refer to the Leasing Policies & Procedures under the Resident Services tab on our website .

Q: I have an issue at my property and want to submit a maintenance request. How do I do so?

• You may submit a request thru your online Tenant Portal
• You may complete the online Maintenance Request form on our website
• You may call our office to speak to the maintenance dispatcher

Q: I have an issue at my property and want to speak directly with my Property Manager; how do I contact them?

Please refer to the Contact Property Manager page on our website

Q: My lease is ending, what do I do now?

You must vacate your apartment completely on or before your lease expiration date, no exceptions.

Keys should be returned to our office, and we will need your forwarding address so that your security deposit can be returned to you.

Our Move Out Procedures will assist you in leaving your apartment in move-in condition.

Q: I have moved out, but how do I get my security deposit back?

Real Property Management Inc has 45 days from the day your lease ends to return your security deposit (if applicable).

If you were a resident of a multi-tenant apartment or house, the security deposit will be returned to the resident that returned keys and supplied their forwarding address on the key return envelope, regardless of whether or not it was paid by that person. That resident will be responsible for distributing the security deposit to his or her roommates.

If you have additional questions about your security deposit, please reach out to your Property Manager: Contact Property Manager

Q: When is my rent due?

Rent is due in our office on the first of the month. Any payment received after 5pm on the 5th will incur a late fee.

Payment Options:

• You may pay your rent online thru your Tenant Portal via ACH or credit card.
• You may mail your payment to our office.  Please make sure to allow extra time for mailed payments to arrive.
• You may place a check in the interior drop slot inside our office during business hours (no cash or money orders will be accepted in the office) 
• You may use the Payslip feature in your tenant portal to make a cash payment at various store locations.

All returned checks will incur a return check fee as well as late fees.